Our promise

Building clarity for the salon industry

Our commitment to data stewardship: security, anonymization, fairness and collaboration. Four principles that govern every issue of KIM.

The KIM promise

Our manifesto

SalonInteractive (SI), our parent company, is committed to elevating the salon industry by responsibly collecting and managing aggregate key industry metrics through, and in partnership with, our point of sale partners.

Our aim is to strengthen the professional beauty industry through responsible data governance, ethical practices and collaboration.

01

Industry metrics stewardship

SI pledges to act as responsible stewards, ensuring the confidentiality, integrity, and availability of the industry metrics we collect. We are committed to sharing these metrics without bias, and they will be available to everyone interested in participating. Maintaining a level playing field for all businesses is imperative.

02

Security first

SI prioritizes data security through various approaches to ensure that access to sensitive data is controlled by following a defined Information Security Policy. We use two-factor auth, access control lists, and encryption in transit and at rest. SI conducts regular penetration testing and static application security testing.

03

Education and awareness

SI is committed to fostering awareness about data privacy and governance. It is imperative to us to provide educational resources in collaboration with partners to support salon owners, empowering them to make informed decisions about their data.

04

Collaboration for innovation

Collaboration is at the heart of SI's mission. We actively seek partnerships with industry experts, regulatory bodies, and stakeholders to collectively drive innovation while upholding ethical data practices. We strive to democratize information, fostering a collaborative environment that benefits the entire salon ecosystem.

05

Why data is important

Compile industry metrics across multiple platforms, with careful consideration of representation. This approach will spark true innovation and improve business outcomes for stylists and salons. Without these metrics, the professional beauty industry is at a severe disadvantage competing with mass retailers like Ulta, Sephora and Amazon.

06

Ethics board

SI invites industry leaders from all segments of the industry to oversee and help guide our data stewardship. Our Advisory Council counts 10 industry leaders that meet on a consistent basis to ensure the integrity and stewardship of the key metrics that are shared publicly.

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